1: ACCOUNTS
Credit account facilities may be granted to customers providing that they furnish evidence of their credit worthiness, Shephard Engineering Services Limited may ask for an account form to be completed.

2: ORDERS
Will be accepted by Shephard Engineering Services Limited for the supply of equipment or services, on the strict understanding that the customer accepts the Terms of Business of Shephard Engineering Services Limited in its entirety and customer’s verbal or written order for such goods or services will be deemed to be acceptance in full of these terms.

3: CANCELLATION
No order which has been accepted by the Company may be cancelled by the Buyer except with the agreement in Writing of the Company and on terms that the Buyer shall indemnify the Company in full against all loss (including loss of profit) costs (Including the cost of all labour and materials used) damages, charges and expenses incurred by the Company as a result of cancellation.

4: TERMS OF PAYMENT
Accounts must be paid strictly nett within 30 days from end of month of invoice for companies having agreed credit terms. All other transactions will be nett cash or cheque or within quoted terms.

5: OVERDUE ACCOUNTS & INTEREST
Shephard Engineering Services Limited reserves the right to charge interest after 45 days from end of month of invoice at The Bank of England base rate plus 8% which will be accrued in accordance with Government Late Payment Legislation. When an account becomes overdue, credit facilities will be withdrawn and all supplies of goods and services will cease, until the account is brought up to date.

6: DISCOUNTS
Where discounts have been negotiated, settlement must be made within the agreed terms of payment.  Failure to pay within these terms will result in the revocation of all discounts and payment must subsequently be made at the current manufacturer list price.  V. A .T on discounted invoices will also be adjusted as per the Department Of Customs and Excise guidelines.

7: PRICES
Prices may be subject to alteration and will be made at prices ruling at date of despatch unless specific terms are quoted.

8: MINIMUM ORDER CHARGE
Credit invoices cannot be issued for values below £30.00 nett of VAT. Cash sales will have a minimum charge of £50.00 plus VAT

9: GOOD RETURNED
Goods supplied correctly in accordance with the buyers order may later be returned to the Company only with the Companies permission in writing and within 30 days of delivery date. For standard stock items the buyer will be required to pay to the Company a handling charge of 20% of the nett price of the goods returned. Any carriage charges on the goods will have to be paid by the customer. Items not normally stocked by us and ordered in specially cannot be returned.

10: CARRIAGE
Carriage or postal charges on goods sent to the customer will be normally charged at cost. However a small amount to cover packing materials and administration may be added to this charge.

11: WARRANTY
All new goods sold by Shephard Engineering Services Limited are subject to the manufacturers own warranties.  All work to compressors, air tools or allied equipment is guaranteed by Shephard Engineering Services Limited for a period of 14 days against faulty workmanship, with new parts only (labour chargeable) being covered by the manufacturer’s warranty, provided that the customer has accepted the full repair specification given by Shephard Engineering Services Limited engineers.  Where a customer requires rebuilding of equipment with a lower specification for reasons of cost Shephard Engineering Services Limited gives no warranty at all.

12: CONSEQUENTIAL LOSS
Shephard Engineering Services Limited will not be held liable for any consequential loss, damage or injury caused by the failure of any goods, materials or equipment supplied, installed repaired or serviced for any reason.

13: QUOTATIONS
All quotations are valid for 30 days from the date of receipt unless otherwise stated on the quotation.

14: CONDITIONS OF SALE & TITLE

It is a condition of sale of the goods inclusive of any service parts invoiced that they remain the absolute property of Shephard Engineering Services Limited until the total amount due in respect thereof has been paid, although all risks involved shall pass to the customer immediately on delivery. If for any reason Shephard Engineering Services Limited suspects that the customer is unable or unwilling to pay in full for the goods, Shephard Engineering Services Limited will require that the customer makes the goods available for disconnection, removal or collection and the customer will allow Shephard Engineering Services Limited or their agents full and unimpeded access to his premises, whether rented, leased or freehold, so that the goods may be recovered.

Customers will re-compense Shephard Engineering Services Limited for the costs involved in such an exercise and where equipment has been used and devalued.

15: ACCOUNT QUERIES
Any query on invoices for goods or services must be advised in writing by the customer within 30 days of the date of invoice, otherwise the prices will be deemed to be accepted in full by the customer.